Basic Sococo User Requirements

Basic Sococo Requirements

A key preparation step to ensure an overall good team experience is to confirm each team member satisfies the basic Sococo requirements outlined here:

Computer Hardware 

  • Any quad-core processor
  • Integrated laptop camera or USB web camera
    Note: Other devices, like virtual cameras, may not work

Network Connection with Adequate Bandwidth
At the very minimum, Sococo requires a download speed of 5 Mbps and upload speed of 2 Mbps. See knowledge base article on Speed Test.

Supported Operating Systems
Sococo supports the current version and the 2 previous major releases of these operating systems:

  • Mac OS X
  • Windows
  • Linux (any modern distribution that is supported by Google Chrome)

Supported Mobile Operating Systems

  • Sococo's Mobile App supports Android O/S versions Android 4.4 KitKat and later
  • Sococo's Mobile App supports iOS 9 and later

Supported Web Browsers
Sococo supports the current version and 1 previous major release of Google Chrome

General Notes:

  • The first time a user tries to share their screen, he/she will be prompted to install a Chrome extension.
  • A user must “allow” Sococo to access his/her microphone and camera when using video and audio for the first time.
  • Delivering Sococo over a virtualized desktop is not a supported or recommended configuration.
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