Anyone working from home may need help running a network speed test to confirm the quality of their home network connection. There are many network speed tests available. One we like is: https://sourceforge.net/speedtest/.
Once the test is completed, please click on the "Show Details" button at the bottom and capture screen shots of the results that you are given, which can be sent to Sococo Support.
Encourage everyone, home-based workers especially, to run this test and report the results. At the very minimum, Sococo requires a download speed of 5 Mbps and upload speed of 2 Mbps. Faster speeds are better!