Live Chat / Email Support / Drop-in Sococo Support Center

Live Chat / Email Support / Drop-in Sococo Support Center

The blue "?" outside the map in the lower left corner is an easy-to-find touchpoint for Help. The Sococo knowledge base can be queried from here and all customers can access
Live Chat to open a chat conversation with a member of our Support Team.

Our support team is online to answer live chats from 8am - 8pm ET. When Live Chat is not available, you can email Support from here instead.




 
Enterprise accounts can also visit the Sococo Support Center during our support staff hours, 8am - 8pm ET.  The Sococo Support Center is like an online genius bar where you can “walk in” and see/talk/share screens with a really smart Sococo support person. To go there, select Sococo Support Center from your drop-down list of spaces in the top nav bar.


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