This article describes the process to set up Postwire such that further Postwire Invitations are sent through Microsoft Exchange.
Postwire invite emails can be sent through your own Microsoft Exchange account and server.
This ensures better deliverability of email invitations because they come from each end user's account, not via Postwire, and therefore, are less likely to be caught in spam folders or blocked.
Note: This feature requires a Postwire Team Plan. It is either turned on or off for everyone.
The setup steps vary slightly depending on whether your organization is using Office 365 or an On-Premise Exchange Server. Please ask your Exchange Server Manager to contact Postwire Support for assistance in the setup.
- Log in to Postwire as the Postwire Admin.
- Select Email Settings.
- Click the icon for Microsoft Exchange.
- Enter the key information provided by your Exchange Server Administrator.
- Click Save Changes.
- Additional steps which need to be taken by your Exchange Server Administrator include:
- Setting up a service account and granting the service account send-as and send on behalf of permission.
- For Office 365 users, request Microsoft to unblock Postwire.
- For on-premise Exchange Servers, change Firewall Rules.
Once the required authorization steps are completed by the Exchange Server Administrator on your end and the proper Exchange Server Email Settings are saved on the Postwire side, the next time anyone in your Organization sends an invite to a Postwire, it will be sent via their actual email account and include any default messaging in the footer (optional) that has been established by the Postwire Admin.