This article will provide information on how to determine and possibly avoid echo while communicating with the team members.
The most common reason for echo is a meeting attendee's built-in speakers re-broadcasting audio over their built-in microphone. The best solution for this is to use headsets because they often have better echo cancellation than many built-in microphones. If not possible, there are other ways to reduce or stop the echo.
A quick fix is for anyone not speaking to toggle off their mic. Then as people turn on their mics again one-by-one, you may be able to tell where the echo is coming from.
Another thing for meeting attendees to check is to go to the gear icon in the upper right of Sococo and confirm that under the camera section the icon showing sound has a line through it. If it does not, click the icon to toggle off the sound for the camera.
If you have ruled out the above factors, the next time you are in a meeting where you are hearing an echo, please go to the ≡ menu icon at the top left of Sococo > Report a Problem to submit a ticket. In the message box, please indicate the specifics (e.g. "I hear myself echo when I speak" or "John is speaking and others in the meeting hear him echoing").