This article will provide information on how to fix the issue with missing avatars in your Sococo office.
If you have had a temporary network disconnection, your computer has gone to sleep, or there has been an update to Sococo, sometimes your Sococo space will appear to be empty. The best way to fix the issue is to refresh the browser or desktop application.
- To refresh Sococo, use the keystrokes Ctrl+R (Windows) or Cmd+R (Mac) on your keyboard. You should see Sococo reload.
After that, you should be able to see yourself/others on the map again. This action will reload the application and reset all network connections to the servers.