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Setting Media Stream Limits

Milos Knezevic
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Overview

See every member of your team, face-to-face. You can now view up to 12 video and screen share streams in every meeting in your Sococo virtual office.

Note: This stream limit affects the number of streams one user can see on the app. There is no stream limit to how many users can participate in the meeting, nor how many rooms can have meetings at the same time.

This article provides information on how to set up your video and screen share stream limits on the application.

Solution

Here is how to increase your video and screen share streams:

  1. Click on the Settings icon (Screen_Shot_2020-02-27_at_4.25.32_PM.png) at the top right corner of your Sococo screen.
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  2. Scroll to Maximum media streams per page.
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  3. Click on the dropdown menu.
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  4. Select the number of video and screen share streams you would like to see.
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Troubleshooting

Here are some suggestions for making the most of your meetings:

  • If you are not able to increase your video and screen share stream limit, you may have to adjust your organization’s space settings. Have your space moderator follow the Space Settings tool article to update the Maximum media streams per page.

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  • If you are experiencing quality issues, your network or computer may not be able to support all twelve (12) video and screen share streams. Try decreasing your allowed streams to increase the quality of your meeting.

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