Browsers store downloaded information in a local cache on your computer for quicker loading and displaying of images, cookies (if allowed), and other web content. In some cases, the Sococo web app files are updated, but the old cached information is not up to date, and it corrupts the browser cache, causing some features to malfunction or return runtime errors. To resolve those issues, it is required to clear the browser cache.
You might need to clear the cache in case you are having issues with your Sococo app running on your Chrome browser. To confirm if the cache is causing the issue on your browser, test the web application in a no-cache (private) mode:
- Launch a New Incognito Window.
- Open Sococo and log in.
- Review if you are still having the same issues as in Normal mode.
- If the issues are not present in the Incognito mode, then you need to clear your browser cache.
Log out of Sococo in your Chrome browser.
Click at the top right corner of the Chrome browser.
Navigate to More tools > Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Select Cookies and other site data and Cached images and files.
Click Clear data.
Close all the Chrome tabs and windows.
Re-launch Chrome and log in to Sococo as usual and check if the issues are resolved.
Run the Sococo web app in your Google Chrome browser and try to reproduce the issue caused by the cache. As the cache is cleared, the issue will not be present.