Overview
If your Sococo is integrated with Slack, you can directly launch a chat window from the Sococo web app or from the Sococo native desktop app with the click of a button.
The Slack channels for your Sococo Contacts will appear in your Sococo menu from the upper-left corner of the screen. Clicking the menu button launches a chat window with the Slack channel Contacts with whom you can chat with.
This article shows the steps on how you can chat with someone from Slack while logged in to Sococo.
Process
- Log in to Sococo.
- On the upper-left, click the menu button.
- From the menu, look for your Contacts with a Slack icon.
- Click the name of the Slack channel (#sec, in this example) to open a new chat.
Confirmation
After clicking the Sococo Contact's name with a Slack icon next to it, you can launch a new chat window with the space member.
You can resize the chat window by clicking and dragging the upper-left corner of the chat window into your desired size and position.
You can also click X to completely close the chat window from your Sococo map.