Overview

MacOS Catalina has a known issue with Chrome notifications not appearing for Mac OS Catalina users, and this issue impacts the browser version of Sococo. This article provides a workaround for the issue. 

Solution

As the Sococo browser is using built-in Chrome notifications feature to show notifications from Sococo, any issue that Google Chrome app has will affect the Sococo app too.

Until Apple fixes this issue with Google Chrome notifications and macOS Catalina, we recommend using the Desktop version of Sococo.

Please refer to the Downloading and Installing Sococo Desktop App KB article for further assistance.

Testing

Once the desktop app is installed, you will be able to see the notifications on your macOS. If you are still having issues after installing the desktop versions, please follow up on a ticket with Support describing the issue in detail and all the steps you tried so far.