If your Sococo application is crashing, there might be corrupted or missing files either on Sococo's end or the operating system on your device, or both. This article explains why Sococo on Windows is crashing and provides the steps on how to fix it.
Some users are experiencing issues with their Sococo desktop application on Windows such as:
application crashing during work
application crashing on startup
application not starting at all, etc.
This issue might be caused by the corruption of Sococo's application files or other Windows OS files.
The easiest way to fix the issue is to fully reinstall the Sococo app to exclude any possible issues with the current Sococo installation.
Perform a full reinstallation of the application.
Note: Follow the steps provided in Reinstalling the Desktop Application to complete this procedure.
Test if the application is working correctly after reinstallation.
If the application still crashes, check the Event Viewer for details.
Note: View this article to know more about how to use the Event Viewer on Windows.
If the Event Viewer shows that there are issues with the system files, use the System File Checker (SFC) to scan Windows and restore your files.
After scanning and restoring your system files, test the application if it is working.
If you are still having issues with the app, please report the issue by creating a ticket explaining the error and all the steps you attempted in detail.
Note: Until the issue with the desktop app is resolved, you may use the browser version in Chrome.