After installing the latest Sococo desktop application on Windows OS, you might get the following error when starting the Sococo app.
"SococoDev has stopped working"
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
The above error appears when trying to start the application for the first time.
This article provides information about the cause of the error and its resolution.
It was confirmed that an outdated system file in the Operating System caused the issue, most likely due to disabled Windows Updates or restricted company policies on updates.
Depending on the level of access you have on your PC, you need to do one of the following:
Run Windows Updates and get the latest updates to keep your device running smoothly and securely, and have the Sococo app running again.
Contact your IT department to review the Windows Updates for your PC.
Start the Sococo desktop app after installing the latest Windows Updates. You will not receive the error, and the Sococo app should be working fine. In case the issue is not resolved, please contact Support explaining the issue in detail and all the steps you have tried to resolve the issue.