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How to manage users and user access

  • Allowing Guests to Join the Room

    Overview When a guest that was invited to space tries to enter, he needs to be allowed first. The guest will get a notification that someone will come in just a minute, and all members in the room wil...

  • Expiring Guest Access Link

    Overview A Guest link that never expires will stay valid until you deliberately expire it. Timeframe guest links are available only at a defined time window, but they can also be expired manually. To ...

  • Ending a Meeting With a Guest

    Overview Guests can be invited to a specific room or to all rooms in a space, and take part in a Sococo Meeting. This article describes how remove guests from your space once the meeting has ended. So...

  • Inviting Guests in Sococo

    Overview Guests are not standard members of your team and they have minimal access to your space. You invite them by sending them a guest access link to a specific room in your space. They can join yo...

  • Starting Sococo App Automatically when Computer Turns On

    Overview It is possible to set auto-launch on system startup to have the Sococo app started as soon as the computer is turned on. This option is only available on the desktop apps. Prerequisites Sococ...

  • Starring Contacts

    Overview With starring, you can keep the people you work with most frequently at the top of your People View in the Starred section. Having quick access to your closest colleagues helps you get work d...

  • Unable to receive password reset or invitation emails

    Overview You have requested a password reset from the Sococo login page, or you were sent an Invitation to the Sococo Space, but you did not receive the email. Solution Notes:  For password reset, ple...

  • Setting Sococo Password Requirements

    Overview In every organization, information security ensures the integrity of systems and people data. The same applies to Sococo, using a strong password will keep the user accounts secure and safe. ...

  • Resetting Your Sococo Password

    Overview Sococo has a reset password feature that allows users who forgot their login credentials to set a new password. When you try to login using the wrong credentials, you get an error - Invalid e...

  • Guest Access Overview

    Overview Guests in Sococo have very limited access. They have limitations in movement around the space, contacting other users, modifying the configuration of the space, etc. Below you can see what gu...